Tuesday, September 16, 2008

The document could not be created.

The document could not be craeted. The required application may not be installed properly, or the template for this document library cannot be opened.

The error happens when I try to use a PowerPoint template file from SharePoint, POT.

Ideas very much appreciated.


Anonymous said...

this error appears to be related to windows update KB951944 which alters the way powerpoint behaves.

as soon as i removed this update, my template loads ok.

Jeroen Van Malderen said...

Running the office diagnostics seems to solve the problem

Anonymous said...

I removed 951944 and it fixed the problem also. Has anyone submitted this as a bug to Microsoft?

crm13 said...

We asked for this issue to Microsoft and they said that is a known bug. They're working on it, but with low priority, so I don't know when they resolve this issue (maybe for SP3?)